Why choose Escape?

 

Anyone can apply for an Escape Travel Card, load it with money before you travel and it can be used anywhere in the world – wherever MasterCard is accepted. It is safer than carrying cash and easier and more convenient than traveller’s cheques.

 

The Escape Travel Card offers:

  • Competitive foreign exchange prices

  • FREE to make purchases abroad

  • FREE* overseas ATM withdrawals on withdrawals over £100

  • Spend unused money in the UK without having to convert back again

  • £10 to buy – refunded if you load £100 or more in first 30 days

  • 24/7 lost and stolen helpline

  • Add a companion card to enable you to share money and provide added security

  • Re-use the card for future holidays – valid for 3 years

*When you use your Prepaid Card at an ATM in the UK, you may be subject to applicable fees, surcharge rules and regulations of the relevant ATM operator, or other financial institution or association. You should be advised before you confirm the transaction.

 

What it costs

  • The Escape Travel Card costs just £10 to purchase. This fee is refunded if the card is loaded with £100+ within 30 days of application.
  • You can withdraw cash at over 2.1 million ATMs overseas for FREE* if you withdraw over £100 or equivalent.
  • FREE to make purchases abroad
  • Add a companion card to your account for £2.50.
  • Use our handy currency calculator to find out today’s exchange rate.

*Although we will not make a charge, when you use your Prepaid Card at an ATM in the UK, you may also be subject to applicable fees, surcharge rules and regulations of the relevant ATM operator, or other financial institution or association. You should be advised before you confirm the transaction. Exclusions apply

 

Secure alternative to carrying cash

Another great benefit of using the Escape Travel Card is that you guard yourself against fraud as it contains no links to personal or bank information, and with the ability to text to temporarily lock/unlock your card you can be assured of peace of mind if you’re going for a swim and leaving your card in your bag for example.

 

All transactions are Chip and PIN protected for extra security.

 

Using your Card

 

Simply load your travel card with sterling, use your card in any country and the currency conversion will take place at the time of the transaction. This is done automatically for you.

 

Spending

 

Competitive foreign exchange prices

You can check your exchange rates online and they are benchmarked to be competitive with purchasing cash from the main high street retailers.

 

Withdraw Cash

With Your Escape Travel Card, you can withdraw cash from over 1.9 million ATMs worldwide.
Remember, you also receive FREE* overseas ATM withdrawals over £100.

 

In Store and Online

The Escape Travel Card is a convenient alternative to carrying cash. You can use your card to make purchases online, over the phone or in store for FREE.

 

*Although we will not make a charge, when you use your Prepaid Card at an ATM in the UK, you may also be subject to applicable fees, surcharge rules and regulations of the relevant ATM operator, or other financial institution or association. You should be advised before you confirm the transaction.

 

If you are asked what currency you would like to pay in, always choose the local currency to avoid incurring any additional charges.

 

Security

 

Lock/Unlock Your Card(s)

To provide additional security you have the ability to text to temporarily lock/unlock your card(s). For example, if you are going for a swim and leaving your card in your bag, you can lock it so that it can’t be used if your bag is stolen.

To lock your card via text, text: LOCK XXXX to 80777

To unlock your card via text, text: UNLOCK XXXX to 80777

To report your card lost or stolen text:

LOST XXXX

STOLEN XXXX

 

Alternatively, you can call our dedicated customer service team on 020 3503 0292.

XXXX represents the last 4 digits of your card number.

 

Moneygram

If the worst should happen and your Escape Travel Card is lost or stolen whilst you are overseas, we can arrange for funds to be sent to a Moneygram outlet near you so you can be assured you will never be stranded with no access to your money.

 

Manage your account

Managing your money whilst on holiday couldn’t be easier. The Escape Travel Card offers a range of ways to help you manage your money:

 

Register your mobile number with us to use the text services detailed below. Text the words from the list below to 80777:

  • BAL – total balance
  • BAL XXXX – Check card balance
  • BAL ECC – Check eccount balance
  • MOVE £££ from XXXX to XXXX – Move Money from Card to Card
  • MOVE £££ from ECC to XXXX – Move Money from eccount to Card
  • MOVE £££ from XXXX to ECC – Move Money from Card to eccount
  • £££ indicates the money value and XXXX indicates the last 4 digits of the 16 digit Card number.

You can also get access to an online account management service where you can manage your travel money at home and abroad 24 hours a day:

 

  • View your balance
  • View your statement
  • Temporarily lock/unlock your card
  • Top up by debit card/credit card
  • Move funds
  • Get PIN
  • Update personal details
  • Additional card request
  • Report a card lost/stolen

 

Add a Companion Card

A companion card is a second card on your account, similar to an additional cardholder on a credit card account except that you can control the spend and share between the cards.

Having a companion card allows you to share money seamlessly and quickly between your main card and your companion card allowing others in your travelling party to use your travel money account or it can provide additional security by keeping a spare card in the safe.

 

Please note that you can only add a companion card if you have passed all the identity checks.

 

Escape Travel Money Prepaid MasterCard® Fees Table

 

Transaction Fees  
Card issue Fee £10 (refunded if card loaded with £100+ within 30 days of application)
Additional Card Fee £2.50
UK purchase transactions Free
UK ATM £1.50
International purchase transactions Free
ATM International £2.25 (refunded if withdraw £100 or more)
Load / Top Up Fees  
Debit Card Free
Credit Card 3%
Bank Transfer (BACS) Free
Post Office £1
PayPoint 3%
Card Limits Classic Card Enhanced Card
Maximum Card Balance £1,800 £5,000
Maximum Annual Load £1,800 £20,000
Maximum Daily ATM Withdrawal £150 (Max £150 per wdl) £500 (Max £250 per wdl)
Maximum Single POS Transaction £150 £500
Load – Online Debit / Credit Card Not allowed £750 – per day
£2000 – per week
£5000 – per month
Load – BACS £1,800 £2,500
Load – Post Office £250 £250
Load – PayPoint £250 £250
Information and Alerts  
Lost/Stolen Replacement Card £5
Paper Statement £10
Account Redemption £10
Dormancy Fee £2 after 12 months
Investigation Fee £20
  SMS IVR Online ATM*
Balance Enquiry £0.10p Free Free £0.25p
Load Alert £0.20p
Closure  
Cancellation or Redemption Fee £10
Expiry Card valid 36 months

*This service is only available in the UK.

 

Topping up your Card

 

It’s quick and easy to load and top up your Escape Travel card from anywhere in the world. Don’t worry about topping up too much money as your card remains valid for 3 years so can be used again on another holiday or unused funds can be spent in the UK or transferred back off the card.

 

Don’t forget if you load £100 or more within the first 30 days of applying for your card your purchase fee will be refunded.

 

Debit / Credit Card

  • Topping up with your debit card is FREE.
  • To top up your Escape Travel Card using your debit/credit card, simply log in to your Escape account online, select the ‘Top Up’ tab and register your debit card. Your first load will be available within 3 working days, subsequent loads made with the same card will be available instantly.
  • You must register your card details with us prior to load. To register please log in to your account.

 

This facility is available subject to satisfactory security checks.

Some UK banks may block loads from overseas so it is always worth telling your bank when you are travelling abroad.

You can load a maximum of £750 in a 24 hour period or £2000 in a week using a debit card.

 

Bank Transfer

You can Top-up your Escape Travel Card by transferring funds from any bank account for FREE.

Simply log in to your personal bank account online and when prompted, use our sort code and account number below. It will also ask for a payment reference. You should use the 9 digit account number found on the bottom left hand corner of your card for this. It is important to include this 9 digit number as without it, the process will be slowed.

 

Sort Code: 62-31-31
Account Number: 36310063
The 9 digit account number found on the bottom left hand corner of the card.

 

If a faster payment is made before 3pm on a working day your funds will usually be available that working day. Money loaded via BACS transfer will usually be available within 3 working days.

 

The maximum you can load via Bank Transfer is £5000 per 24hr period and this is subject to the maximum balance limitations on the card programme.

 

Post Office

Load your Escape Travel Money Card with cash at over 12,000 Post Office branches nationwide. Loading costs £1.

Simply hand your card to the assistant along with the money you wish to load with to the cashier and they will provide you with a receipt.

Funds loaded at the Post Office will be available within 4 working days. The maximum single load amount is £250

 

PayPoint

You can top-up with cash instantly at over 26,000 PayPoint locations throughout the UK.

Hand your Escape Travel Card to the assistant, together with the cash you wish to top-up, to the shop attendant who will swipe your card and hand you a receipt, which we recommend that you keep for your records. Your funds will be instantly credited.

Funds loaded at PayPoint locations will be available instantly. The maximum load amount at PayPoint outlets is £250. A 3% charge applies.

 

 

The Escape Travel Money Prepaid MasterCard Card is issued by IDT Financial Services Limited pursuant to a license from MasterCard International Incorporated. MasterCard and the MasterCard Brand Mark are registered trademarks of MasterCard International Incorporated. IDT Financial Services Limited is a regulated bank, licensed by the Financial Services Commission, Gibraltar. Registered Office: 57-63 Line Wall Road, Gibraltar. Registered No. 95716. All communications should be sent to Escape Travel, PO BOX 3753, Chester, CH1 9UH.

 

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